01 / Understand your situation
We discuss what you need.
We contact you using the details you provide. Together, we identify the systems involved and what information is needed to move forward.
Contact
A good conversation.
A better IT foundation.
A software question, an imaging fault or plans for a new practice? Tell us what is happening. Blüm Dental will help you work out the next step.
We would like to hear from you
How can
we help?
Briefly describe your question and leave your contact details. If you use a particular practice system or imaging device, include its name and, if known, the version or model. This helps us understand your setup.
Prefer to email us directly?
Introductions & future plans
For better IT management, a new practice, extra surgeries or a move.
IT & practice software
Questions about workstations, networks, backups or the practice software you use every day.
Digital imaging
Help with VisiQuick, ExquiRay, equipment connections or images that will not open.
Where to find us
Blüm Dental in Middenmeer.
Blüm Dental
Agriport 7-07
1775 TA Middenmeer
Directions on Google Maps Agriport 7-07
1775 TA Middenmeer
Cannot see the map? Open directions in Google Maps.
After you get in touch
From your question to a clear plan.
02 / Agree an approach
You know what comes next.
We discuss whether remote support, a site visit or coordination with a supplier is needed. We agree on the approach and costs before carrying out work.
03 / Get to work
With your working day in mind.
We schedule work with your practice. Technical changes also include checks of everyday operations and interfaces.
Frequently asked questions
Answers for your practice
How can I contact Blüm Dental?
Use this page’s contact form or email info@blum.dental. Our address is Agriport 7-07, 1775 TA Middenmeer, the Netherlands. Please arrange an appointment before visiting.
What information helps with a technical enquiry?
Include your practice name, contact details, software and a brief description of the problem. Tell us when it started and whether one or several workstations are affected. Error messages are useful once patient data and other sensitive details have been removed.
May I include patient data or passwords?
No. Do not use the general contact form to send patient data, passwords, API keys or certificate files. Describe your question without these details. If we need additional information, we will agree on a suitable way to exchange it.
Can you help with ZorgMail, VECOZO, ZorgSom, Pien or UZI?
Yes. Name the Dutch healthcare service involved and whether you need help with installation, access, a certificate or an interface. We support the technical side. Account allocation, insurance reimbursement and formal authorisations are determined by the relevant provider.
What should I do if I have not received a response?
Check that your email address was entered correctly and look in your spam folder. If in doubt, email info@blum.dental and tell us when you submitted the form. The form is not an emergency support channel.